ITIL® 4 Foundation (2-days) Including Exam
This 2-day course ITIL® 4 Foundation provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. There is also a lot of attention for the 15 Practices (or as they were called in the previous ITIL® editions: the processes).The training also prepares delegates for the ITIL®4 Foundation Certificate Examination. The training is based on the ITIL® 4 best practice service value system featured in the latest 2019 guidelines.
This course is extremely suitable for anyone who already has experience with ITIL® and wants to pass the exam via this shorter route. For more in-depth training and for participants without any ITIL® experience, we recommend the 3-day ITIL® 4 Foundation course.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
3 courses found
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- Delivery Format: Virtual Learning
- Date 11-12 July, 2024
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 19-20 September, 2024
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 05-06 December, 2024
- Location: Virtual
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